Conference seeks ways to improve tourism services

Illustrative photo (Photo: VNA)


 HCM City (VNA) – Representatives of
over 200 tourism businesses attended a conference on improving management of
tourism operations on July 21 in Ho Chi Minh City. 

Vietnam served more than 6.2 million foreign
tourists in the first six months of the year, up 30.2 percent against last
year, and 40.7 million domestic travellers, said Nguyen Van Tuan, Director
General of Vietnam National Administration of Tourism (VNAT) at the event, which
was co-held by the VNAT and Vietnam Tourism Association.

Tuan added that Vietnam raked in 254.7 trillion
VND ( 11.2 million USD) from tourism, a year-on-year increase of 27.1 percent. 

Towards the goal of 13 million international
visitors in 2017, the country needs to enhance tourism quality and services by
checking and reshuffling tourism activities, he noted.

The Director General suggested travel agencies
and hospitality establishments should proactively take measures to upgrade
service quality for the development of tourism as a key economic sector, adding
that the Administration will continue inspecting and withdrawing star-standard
certifications of disqualified hotels.

It will work with local authorities to organise
inspections of tourism sites and travel agents in the time ahead, he noted.

Vu The Binh, Vice Chairman of Vietnam Tourism
Association, suggested that it is necessary to give training to tour guides on
the 2017 Tourism Law as well as professional skills. 

He added that the Association will coordinate
with the VNAT to provide businesses with latest update on tourism management policies
and the Tourism Law.-VNA 

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