​GrabBike drivers stage strike over new commission ratio in Ho Chi Minh City

Scores of GrabBike drivers in Ho Chi Minh City launched a strike on Wednesday to show their dissatisfaction with the higher commission ratio applied by the ride-hailing service from this year. The on-strike drivers turned off their app and flocked to Grab Vietnam’s Ho Chi Minh City head office in District 10, but no agreement was reached between the company and its drivers. One driver, Thanh, told Tuoi Tre (Youth) newspaper that Grab Vietnam hiked the commission ratio, which it calls an ‘app usage fee,’ from 20 percent to 23.6 percent on January 1. GrabBike is the motorbike taxi service, locally known as ‘xe om,’ owned and operated by Grab, which also offers taxi-like GrabCar and shipping service GrabExpress. Like other ride-sharing apps, Grab splits the revenue earned from each ride with its drivers, who it refers to as ‘partners.’ The new ‘app usage fee’ means GrabBike drivers will have to pay Grab Vietnam 23.6 percent of the fare for each ride he or she completes. “This is unreasonably high and we have decided to go on strike to show our protest against the new policy,” Thanh told Tuoi Tre. Hundreds of drivers gathered at the Sala urban area on Tran Nao Street in District 2 before heading to the District 10 office at 10:00 am. Grab Vietnam representatives invited the angered drivers to a private meeting room, but those who returned from the talks said “nothing was resolved.” The ride-sharing service told drivers that it will solve the problem… [Read full story]


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