​Ho Chi Minh City to switch to mobile apps to build e-governance

While several departments and sectors in Ho Chi Minh City are already serving the public online, a top leader has requested that mobile apps replace websites as the cores of the municipal e-governance system. Tran Vinh Tuyen, deputy chairman of the Ho Chi Minh City administration and leader of the city’s administrative reform initiative, believes that websites have fallen behind the times and fail to properly suit the needs of city dwellers. “Only mobile apps are capable of promptly resolving complaints and petitions from the citizens,” Tuyen told Tuoi Tre (Youth) newspaper in an interview published Thursday. Tuyen underlined that building electronic governance, or e-governance, is a key task of the city’s administrative reform effort, as it helps cut time and increase transparency in delivering public services. E-governance is the application of information and communication technology for providing government-to-citizen and government-to-business services, exchange of information and communication transactions. “The system minimizes the need for citizens or businesses to make in-person contact with public servants, thus obviating possible corruption,” the official explained. The land-use planning app is seen on a smartphone screen in this photo taken in Ho Chi Minh City. Photo: Tuoi Tre Tuyen said District 1, the city’s business center, and District 12 have been selected for a pilot ‘smart city’ project, and their respective administrations have come up with several good initiatives on e-governance development. “The municipal administration will encourage other districts to follow these examples and have their own ideas and innovation in improving the quality of… [Read full story]

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